Privacy for the giid.io beta

What this notice covers

This privacy notice explains how giid.io collects, uses, stores, and shares information when you use the beta product, create an account, run research workflows, or contact us about the service.

The service is still in active MVP development. We will keep this notice updated as the product matures, but we do not want beta users relying on missing legal pages or vague data-handling assumptions in the meantime.

Information we collect

• Account information such as your name, email address, sign-in method, session records, and email-verification status.
• Workspace and product information that you enter into giid.io, including business details, assumptions, target-customer notes, and prompts you send through the product.
• Generated outputs, workflow status, and related metadata produced while the platform runs research on your behalf.
• Technical and usage information needed to secure and operate the service, such as request logs, device/browser information, IP address, and cookie or session data.
• Communication records if you contact us for support, feedback, or beta coordination.

How we use information

• To create and secure accounts, authenticate users, and maintain access to workspaces.
• To run research workflows, generate outputs, and improve the reliability of the MVP experience.
• To monitor performance, diagnose failures, prevent abuse, and investigate security issues.
• To communicate with you about account verification, password resets, service updates, feedback follow-up, or important operational notices.
• To evaluate product usage and improve the product, subject to appropriate internal access controls.

How research content is handled

Information you place into giid.io may be processed by third-party infrastructure and model providers that help us deliver authentication, storage, email, and AI-assisted research functionality.

You should not submit highly sensitive personal data, regulated health data, payment-card data, trade secrets, or any material that you are not authorised to process through a beta research tool.

When we share data

We share data only where needed to operate giid.io, such as with hosting, database, authentication, email-delivery, observability, and AI-processing providers, or when disclosure is required by law.

We do not sell personal information. If we add customer-facing integrations or broader analytics tooling later, this notice will be updated before that change becomes part of the normal product flow.

Retention and deletion

We keep information for as long as it is reasonably needed to operate the beta, maintain security records, respond to support or legal requests, and understand product usage. We may delete or anonymise data when it is no longer needed for those purposes.

If you need account or workspace deletion during the beta, contact us and we will handle the request manually while self-serve controls are still being built.

Your choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or export your personal information, and to object to certain processing. We will work in good faith to honour valid requests that apply to the beta service.

You can also stop using the service at any time. If you no longer want operational emails, note that certain account and security messages may still be required while your account remains active.

Security and international processing

We use reasonable technical and organisational safeguards intended to protect personal information, but no internet service can guarantee absolute security.

Because giid.io relies on third-party infrastructure and service providers, information may be processed in countries other than your own. Where that happens, we aim to use providers and safeguards that are appropriate for the service we are operating.

Contact

Questions, privacy requests, or account-deletion requests can be sent to contact@giid.io.